Avoid sending various questions or issues in bulk or one-go because it will only make the waiting time longer since your case needs to be solved by different departments.Point out each issue or question you have separately to avoid confusing Amazon Seller Central Support representatives.Best practices to contact Seller Support effectively Then you will have the option to contact Seller Support via email, phone, or chat. You will be presented with a page where you will need to describe your question or issue in detail. Click the question that is closely related to your issue. After choosing the right option, you will be directed to a more detailed page containing a list of common questions as hyperlinks.Ĩ.6. Advertising and Stores = if you have questions/issues regarding sponsored products, sponsored brands, and stores.Ĩ.5.Selling on Amazon = if you have questions/issues related to selling and listings.You will be redirected to a page where you can click the appropriate option for you: If you can't find your question or issue in the choices under Recommended for you, scroll down until you see Need more help? And click the Get support button.Ĩ.4. Click Help at the upper right corner, or scroll down and click Get support. Login to your Amazon Seller Central account.Ĩ.2. Contact support via Amazon Seller CentralĨ.1. Use this email address to report fake phone calls, emails, or webpages. Seller performance team emails by marketplaceĦ. For intellectual property rights disputes No matter what your reason is, you should be familiar with Amazon Seller Support's contact details, as follows: 1. You need an Amazon Seller Support representative to help mediate the conflict between you and your customer.You want someone to walk you through Amazon's complicated registration process.You want to cancel an underperforming product listing.You've got an Amazon Seller Account suspension notification and want your account to be reinstated.
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